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Format

At a centre

What actually happens when you walk in. Somewhere to go and someone to sit opposite is the thing app-based programmes cannot offer, and for a good many people it is the thing that makes the difference.

First consultation
Free, and no obligation
Duration
Around 45 minutes
Bring
Any blood report from the last 6 months
You leave with
A written summary, not a sales pitch

Your first visit, step by step

No part of this requires a decision from you on the day.

Step 1 Arrival and history

A clinician takes your history properly — what you have tried, what happened, what you are actually eating, and what your working day looks like.

Step 2 Measurements

Weight, height, waist circumference and body composition. Waist matters more than the scale, and fat and muscle are read separately.

Step 3 Reading your reports

If you bring blood work, it is read with you. If there are gaps, we say which tests are worth having and why, rather than sending you for everything.

Step 4 The conversation

What appears to be driving the problem, what is worth addressing first, and whether we are the right people for it. Sometimes the answer is that you need a doctor, and we will say so.

Step 5 A written summary

You leave with what was found and what was suggested. Whether you come back is entirely your decision, and nobody will pressure you on the day.

What a centre gives you that an app cannot

Body composition, measured

Not estimated from a photograph or a formula. Fat and muscle read separately, on the same machine each time.

A person opposite you

Someone who can see that today is a bad day and adjust the conversation. This is most of the value and it is hard to write down.

Continuity

The same clinician, so you are not re-explaining your history at every visit.

Somewhere to walk in

When something is not working, you can come and say so in person rather than typing it.

Centre addresses and timings

Publication pending. The current centre list, with addresses, timings and the clinicians at each, is being verified before publication. The locator will be built against that list rather than against an approximation of it.

Blocked on dependency D8.

Questions we are asked

Is the first consultation really free?

Yes, and there is no obligation attached to it. You leave with a written summary whether or not you join anything.

Do I need to book?

It is better to. Booking means a clinician has your slot and your history has been read before you arrive.

What should I bring?

Any blood report from the last six months, a list of medicines and supplements you take, and a rough idea of what you ate yesterday. The last one is more useful than people expect.

Can I switch between the centre and online?

Yes. Health@Home and centre visits use the same assessment, the same clinicians and the same file, so moving between them changes nothing clinically.

The assessment can be done before you come in.It takes two minutes and means the first consultation starts from your numbers rather than from a blank page.

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